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    Esgotou or Acabou? Ask for an Alternative in Portuguese

    Your prepared order works—until the reply is Acabou. Instead of repeating the same request more loudly, find out what is unavailable and ask about a useful alternative. The next question depends on whether you need another item, time or service.
    October 21, 2026 3 min read

    By Bruno Lopes · Brazilian Portuguese teacher · Real Life Portuguese co-founder

    Host of I Speak Portuguese · Updated

    Meet Bruno and the teaching team

    Identify what has run out

    Acabou. often means “It’s all gone” or “We’ve run out” in a shop or café. Está esgotado. means “It’s sold out.” Neither phrase tells you when something will return. An item may be unavailable today without being permanently discontinued.

    Start with O que vocês têm no lugar? — “What do you have instead?” Or narrow the request: Tem outra opção parecida? — “Is there a similar option?” The second question is useful only if “similar” is enough. If a particular ingredient, size or feature matters, name it rather than leaving the staff to guess.

    Ask for the kind of alternative you need

    • Different item: Tem outro sabor? — Is there another flavor?
    • Different time: Tem ingresso para outro horário? — Are there tickets for another time?
    • Different quantity: Quantas unidades ainda têm? — How many units are still available?
    • Return of stock: Vocês sabem quando vai chegar mais? — Do you know when more will arrive?

    A reply such as talvez amanhã means “perhaps tomorrow,” not a reservation. If you plan to return, ask whether you should check availability again. An offered substitute may have a different price; confirm it before choosing.

    A café exchange with a real choice

    You: Tem bolo de cenoura? — Do you have carrot cake?
    Staff: Acabou. Hoje só tem de laranja. — We’ve run out. Today there’s only orange cake.
    You: Quanto custa a fatia de laranja? — How much is a slice of orange cake?
    Staff: Doze reais. — Twelve reais.
    You: Pode ser uma fatia, por favor. — One slice, please.

    The amount is a fictional teaching price. Notice só tem: it limits the available choice. If the substitute does not suit you, Obrigado, vou escolher outra coisa means “Thank you, I’ll choose something else.” You do not owe an acceptance because someone suggested an alternative.

    Practice choosing the next question

    1. A museum session is sold out, but another time would work. Ask about another session.
    2. Your requested size is unavailable. Ask whether the same item exists in a different size.
    3. The staff says more stock may arrive tomorrow. Check the uncertainty instead of announcing you have reserved one.
    Show possible answers and explanations
    1. Tem ingresso para outro horário? You are changing the time, not the attraction.
    2. Tem esse modelo em outro tamanho? You keep the model and change one detail.
    3. Ainda não está confirmado, certo? Posso consultar amanhã? You acknowledge that the return is uncertain.

    Ask a partner to reject your first choice in a role-play. Continue with an alternative question, check the price and either accept or decline. Practicing only the successful first request leaves out the most useful part of this exchange.

    Continue with related practice

    For broader context, use Ordering Food in Brazil: Understand the Waiter and Reply. The dialogues, situations and answers here are original written teaching examples, not transcripts, current business offers or quotations from a recording.

    Choose an everyday request in Real Life Portuguese and practice a second reply for when your first choice is unavailable. Add one alternative question instead of repeating the original order.

    Disclosure: Bruno Lopes is a co-founder of the app. For feedback on your own travel replies, bring a short role-play to a trial lesson.

    Frequently asked questions

    Does acabou always mean sold out?

    No. Acabou can mean ended or finished. In an ordering context, it often means the item has run out.

    Does talvez amanhã confirm that stock will arrive tomorrow?

    No. Talvez means perhaps. Check again before relying on the item being available.

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